. maidenform® bras
. maidenform® pants
. maidenform® speciality
. flexees® shapewear
|
 |
|
|
This web site is owned and operated by Maidenform International Ltd ("Maidenform/we/us/our"). These terms and conditions include general terms and conditions about use of this web site, terms and conditions relating to the services and sale and purchase of products on this web site and the privacy policy which deals with our use of your personal information.
 Use Of Site
You may use this web site for your personal and lawful use. This material may not be reproduced, duplicated, copied, or otherwise exploited for any commercial purpose that is not expressly permitted by Maidenform and you may not alter, remove, create links to or otherwise change this material or any copies of it.
You must not use this web site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this web site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying this web site or any other web site or damage or destroy the reputation of Maidenform or any third party.
Maidenform accepts no obligation to monitor the use of this web site. However, Maidenform reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. Maidenform will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security.
Maidenform may change the format and content of this web site from time to time. You should refresh your browser each time you visit this web site to ensure that you download the most up to date version of this web site.
All users of the content agree that access to and use of the content is subject to the terms and conditions stated in this legal notice, as well as all applicable laws, and such access and use is at the user's own risk.
These terms and conditions are subject to change from time to time without notice so you should refresh your browser each time you visit this web site to ensure you have the most up to date version.
Liability
Maidenform is not allowed to exclude or limit liability for death or personal injury caused by its negligence, or for fraud, for liability under Part 1 of the Consumer Protection Act 1987, or for any other liability which may not, by applicable law be excluded and does not do so. Subject to that, Maidenform's liability to you in respect of services in each year is limited to the amount of charges for the product(s) payable by you to Maidenform in that year, subject to a minimum of ?100.
Site content has been checked for accuracy but subject to the paragraphs above and below, Maidenform does not accept any liability for any error or omission and excludes all liability for any action you may take or loss or injury you may suffer (direct or indirect, including loss of profit, pay, opportunity or time, pain and suffering, any indirect, consequential or special loss (howsoever arising) as a result of relying on information on this web site.
You agree that your use of this web site is on an 'as is' and 'as available' basis. On that basis, except as expressly set out in these terms and conditions, no warranties, conditions or other terms whether express or implied apply to the content on this web site or any services supplied via it.
This web site may include links to external sites and co-branded pages. Where Maidenform has included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting, Maidenform is not responsible for the content of these sites and pages or for anything provided by them.
Save as expressly stated in these terms and conditions, Maidenform is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.
Statutory Rights
THE RIGHTS OF CANCELLATION AND REFUND AND ANY LIMITATIONS EXPRESSED IN THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.
Intellectual Property Rights
The intellectual property rights in all content included on this web site, including without limitation text, graphics, logos, button icons, and images, are the property of Maidenform, or its third party licensors. Any use, including, without limitation, the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this web site is strictly prohibited except as expressly stated in these terms and conditions.
Trademarks
Maidenform® , Flexees® , Lilyette® and Maidenform Speciality® are registered trademarks of Maidenform, Inc. (Maidenform's parent company) or its subsidiaries. Unless specifically noted, Maidenform, Inc. or its subsidiaries own all of the trademarks, tradenames and logos appearing on this web site and you may not use, copy or alter any of these trademarks or logos without the express written agreement of Maidenform.
Your Personal Information
Use of your personal information is governed by Maidenform's Privacy Policy, which forms part of these terms and conditions. In the event that Maidenform undergoes reorganisation or is sold to a third party, you agree that any personal information Maidenform holds about you may be transferred to that reorganised entity or third party and used in accordance with the Privacy Policy.
Suspension and Termination of Service
Maidenform may suspend the operation of this web site for repair or maintenance work or in order to update or upgrade the contents or functionality of this web site from time to time. Access to or use of this web site or any sites or pages linked to it will be not necessarily be uninterrupted or error free.
Maidenform may terminate the service and cease to send you products immediately in the event you breach any of these terms and conditions or if you are late in or do not pay any sums due to Maidenform or any company in Maidenform's group.
| Contact Information & Hours |
|
|
|
For information regarding purchases made through maidenform.co.uk only please contact Maidenform Online Inc. Customer Service Department at:
0800-373037
Monday through Friday
8:30am - 5:00 pm
orders@maidenform.co.uk
For information regarding returns or product quality issues, please contact our Consumer Concerns department at 0800-373037
For all technical questions regarding our website please contact:
websupport@maidenform.co.uk
If you have any other inquiries or comments about this website or the products and services available on it, please contact us at:
Maidenform
Units 6 & 7
Industrial Estate
Shannon
Co Clare
Ireland
|
|
Your Order |
|
|
|
After you purchase items at maidenform.co.uk, a screen will appear that confirms your order. At this point modifications can still be made to the order through the "edit" button. Once an order is confirmed, it cannot be changed. Your order will be shipped as it was placed. If you do not wish to keep the product, please return it according to the instructions on the packing slip and place a new order for the replacement product.
No contract will exist in relation to the products until we have confirmed to you by email the particulars of your order, including its value and the products ordered. Acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you when you are able to access the confirmatory email. This will be without prejudice to your right to cancel as outlined in these terms and conditions and to your statutory rights as a consumer. Maidenform reserves the right to refuse orders for products.
Out of stock items are generally not available to order. The fulfillment of an order does remain subject to stock availability at
the time of shipping. If only part of your order can be accepted we will let you know and deliver those items to you.
|
|
Change Email or Password |
|
|
|
| To change your e-mail or password please log-in here and follow the instructions.
|
Password
If you join Club M, you will have selected an individual password which will allow you to access the Club areas of this web site and provide fast checkout. You will use the password only for such access and not for any other purposes. You must keep the password confidential at all times and must not disclose it or permit anyone else to use it. Any breach of these terms by anyone to whom you disclose the password, will be treated as if the breach had been committed by you and will not relieve you of your obligations under these terms and conditions.
If you forgot your password, click here and we will send you a reminder email containing your password.
Credit cards
In order to purchase products, you must submit a valid debit or credit card. You warrant that the payment card you submit is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. Maidenform is not responsible in the event that your payment card provider refuses to authorise payments.
Pricing
Information displayed on this web site as to pricing and availability is subject to change by Maidenform without notice. Payment for the products will be made via this web site in accordance with the procedure explained on it.
In spite of our best efforts, it is possible that a product may be mispriced on the web site. We do, however, confirm prices as part of our dispatch procedures. Where a product's actual price is lower than that stated on this web site, we will charge the lower amount and send you the product. If, however, the actual price is higher than that stated on this web site, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation. Prices are inclusive of VAT so the price of a product may change if you are ordering from outside the UK.
Delivery charges and sales tax will be made in accordance with your location and you will be informed of the relevant charge on
this web site before you confirm your order. We cannot accept orders from outside the EU, and we do not deliver to outside the EU.
|
Exchanges & Returns |
|
|
|
If you are not completely satisfied with your Maidenform product(s), we will
assist you with a prompt exchange, refund, or credit. In order to maintain the level of service you've come
to expect from Maidenform, we have established the following exchange and return policy.
Our Return Policy
You may cancel, return or exchange your order at any time up to 30 days after the online purchase date or 7 days from the day
after the day you receive the products you ordered, whichever is later.
Where your order has not been dispatched when cancellation is received, we will confirm cancellation to you by email and make any necessary refund to your credit or debit card.
Where we receive notice of cancellation after products have been dispatched, you may only return or exchange unworn, unwashed
products unless the product is faulty.
For these products purchased on Maidenform.co.uk, you will receive a full refund of the amount you paid for the product or an exchange and your return will be processed within 7-10 business days. Please note no returns may be made to retail stores or department stores. Additionally we cannot accept returns for purchases made in retail or department stores
When returning products on which you have received a promotional or other discount, the refund will only cover the price you paid.
Refunds in relation to products may only be credited to the credit or debit card originally used to make the purchase. If Maidenform is unable to put the refund through on this card for any reason, someone will contact you to discuss alternative arrangements.
Please make sure that all pants/briefs/body briefers etc. are tried on over your own underwear. Returns will be refused
on products where it is apparent that this has not been done.
Shipping Costs
Maidenform will cover the shipping costs for damaged items
or incorrect orders (including incorrectly shipped sizes, colors, or styles, but not including partially shipped
orders due to stock shortages) only. In all other cases customers assume the cost of returning products.
In the case of an exchange, Maidenform will re-ship your purchase at no additional charge.
Returning By Mail
To return a Maidenform product purchased from this website, simply send the product along with your packing slip, or a note
indicating your order #, to the address below. A return will be granted after the product is received, provided that
the return is covered by our returns policy above.
Please send your package, including your returned product(s), via a prepaid, insured, traceable method to ensure
a safe and documented delivery to:
Maidenform
Units 6 & 7
Industrial Estate
Shannon
Co Clare
Ireland
1234
|
| Shipping Information |
|
|
|
Orders placed at Maidenform.co.uk, for in-stock merchandise, will usually be dispatched within 48 hours after the
order has been placed. When using second class postage, most packages will then typically arrive on your doorstep
within 2-7 business days.
While we aim to be accurate, any availability information or dispatch estimates on this web site in relation to products are approximate. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable. You should allow up to 28 days for delivery of products but in some cases, delivery may take longer than 30 days in which case we will notify you by email of the delay. Orders are not shipped on Saturdays, Sundays and/or holidays.
Standard delivery is by Royal Mail (Signature required), Overnight delivery will be by DHL.
Please Note: Overnight requests must be received before 12:00 noon to be shipped same day
| Cost of Order |
£0-£49.99 |
£50-£74.99 |
£75-£99.99 |
£100 + |
| Standard Shipping |
£4 |
£5 |
£6 |
Free |
| Overnight Shipping |
£8 |
£10 |
£12 |
£14 |
Maidenform.co.uk ships to customers in the United Kingdom (England & Scotland) only.
|
|
Special Note About Minors |
|
|
|
| Persons under the age of 18 may only use the services on this site with involvement of a parent or guardian.
|
Warranties
Maidenform warrants that the services supplied by it on this web site will be supplied with reasonable skill and care.
General
Maidenform may change these terms and conditions from time to time and will endeavour to notify you of any major changes by posting a message on this web site. By browsing this web site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the web site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter. If any provision of these terms and conditions is found to be unenforceable, this shall not affect the validity of any other provision. Maidenform may delay enforcing its rights under these terms and conditions without losing them. You agree that Maidenform may sub-contract the performance of any of its obligations or may assign these terms and conditions or any of its rights or obligations without giving you notice.
These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.
|
|
|
|
|
|
|
